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Compliance Officer

  • Hybrid
    • Amsterdam, Noord-Holland, Netherlands

Job description

Healthcare professionals have to spend too much time on administrative tasks when they should be spending that time delivering great care. Attendi allows healthcare professionals to report with their voice. This saves them precious time and removes the screen between client and caregiver, allowing more personal and effective care to be given. Burdened by an aging population, the healthcare sector is in desperate need of innovators like Attendi. We feel that we provide an extraordinary work environment: getting well paid to work with smart people on things that actually have a positive impact on society.

Our mission

With the Attendi App, healthcare professionals can now use our voice-powered functionalities whenever and wherever they need them. We are scaling fast, and with that growth comes a new level of responsibility: to healthcare professionals, to their patients, and to the regulators who safeguard them all.

That's where you come in. We already have a compliance foundation in place, and we need someone to take full ownership of it — expanding, strengthening, and scaling it as we grow. You will be the end-to-end owner of everything regulatory and quality-related at Attendi, working alongside seasoned interim experts and growing into the role of Head of Compliance and our official Person Responsible for Regulatory Compliance (PRRC).

At Attendi, we develop to high safety standards — we only ship features that are properly validated. You will play a central role in upholding and evolving that standard, working closely with our engineering, product, and commercial teams to make sure every release meets the bar we set for ourselves and our regulators.

This role sits at the center of the organization. From developers and designers to sales and customer success, almost every team at Attendi will work with you in some capacity. Getting compliance right isn't a bureaucratic exercise for us — it's what allows our technology to reach the hands of healthcare professionals safely and at scale. A pragmatic mindset, an eye for detail, and the ability to translate dense regulation into clear, workable processes will be key to your success here.


Your Role

As our Compliance Officer, you will:

  • Learn directly from seasoned interim experts as they set up our ISO 13485 Quality Management System — then take ownership of it, ensuring we continue to operate in line with it day to day.

  • Get hands-on with the technical documentation required for MDR Class IIa certification as it is being built, so you can maintain, evolve, and defend it long after the experts have handed it over.

  • Take full ownership of our integrated Quality and Information Security Management System (QISMS), ensuring our security practices meet the standards expected in a regulated healthcare environment — including alignment with ISO 27001 and NEN 7510.

  • Manage software lifecycle documentation and risk assessments in close collaboration with the development team.

  • Complete compliance and security questionnaires from healthcare organizations.

  • Translate technical regulations into clear, simple instructions for colleagues and compelling selling points for customers.

  • Build a culture and mindset of compliant behavior across the entire organization.

  • Coordinate with external auditors and Notified Bodies to secure and maintain our certifications.

  • Take full ownership of the RA/QA department as you grow into the official PRRC role and become our Head of Compliance. Note that the PRRC role carries specific legal requirements under the MDR, including demonstrable knowledge of medical devices and professional experience in QA/RA, or a recognized degree in law, medicine, pharmacy, engineering, or a comparable field.


You might be a good fit if you:

  • Have experience in a regulated industry (MedTech, Pharma, or Biotech), and are comfortable with ISO 13485 and the MDR. We expect most strong candidates to have 3–6 years of experience, but we welcome applications from driven junior profiles who learn fast and can translate regulation into workable processes with agility.

  • Hold a BSc or MSc in Biomedical Engineering, Life Sciences, Health Law, Health Economics Policy and Law (HEPL, Erasmus University Rotterdam), or a related technical field.

  • Have an affinity for software: you don't need to be a developer, but you are comfortable discussing software lifecycles (IEC 62304) with engineers.

  • Are a "dossier tiger" — you have the patience and eye for detail to ensure documentation is waterproof before an auditor ever sees it.

  • Can turn (dry) regulations into workable internal processes. You aren't the compliance police; you are a business enabler.

  • Are ready to step up from being a specialist to building and leading your own department.

  • Take pride in building robust, scalable, and maintainable compliance systems — just as our engineers take pride in their code.


What success looks like in 3 to 6 months

You will have:

  • Established the core structure of our ISO 13485 Quality Management System with the support of our interim experts.

  • Taken ownership of the technical documentation process for MDR Class IIa, with a clear roadmap toward certification.

  • Become the go-to person internally for regulatory questions, translating compliance requirements into clear guidance for your colleagues.

  • Built strong working relationships with our development team, external auditors, and key suppliers.

  • Have a thorough understanding of our QISMS (aligned with ISO 27001 and NEN 7510) and taken active ownership of keeping it up to date.

  • Have full command of our product-related compliance documents, including processing agreements, DPIAs, and privacy statements, and know exactly where gaps need to be addressed.


What we offer

  • Salary between €5,000 and €7,000 gross per month, based on experience.

  • The Master-Apprentice Track: work shoulder-to-shoulder with top-tier interim experts on our ISO 13485 QMS setup, MDR Class IIa technical file, and post-market surveillance system — learning the "why" behind every regulatory decision and fast-tracking your path to becoming a seasoned PRRC.

  • A clear path to a leadership position as Head of Compliance as the company scales.

  • Travel and lunch allowance.

  • Lunch provided 2 days per week.

  • Home office budget.

  • Training budget of €1,500 per year for courses, certifications, or conferences.

  • Company MacBook.

  • ClassPass membership.

  • Solid pension scheme.

  • 25 vacation days (based on full-time).

  • Hybrid work: a 50/50 split between our Amsterdam-based office and working from home.

  • Working on impactful solutions in healthcare: our technology directly results in time savings for healthcare professionals — time they use to deliver better and more personal care.

  • Transparent and responsible personal development: we make development plans together and give you the opportunity to follow courses that contribute to your growth.

  • A great place to work — feel free to reach out to our team to ask what it's like!

  • Regular drinks and team outings.

We are an equal and diverse opportunity employer.


Our culture: people-oriented, curious, and proactive

At Attendi, you'll work in a small, ambitious team that learns and builds together. We are empathetic, take initiative, dare to experiment, and stand by our work. Making mistakes is okay as long as you learn from them.


Application process

  1. Intro call with Founder

  2. Interview with 2 colleagues: one for culture-fit and one for role-fit assessment

  3. In-depth interview with assessment: two assessors

  4. Offer and onboarding

Hybrid
  • Amsterdam, Noord-Holland, Netherlands

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